Author: Admin Hotelier

  • Installer Furniture Supervisor – Satyamas Indoraya Bogor

    Installer Furniture Supervisor – Satyamas Indoraya Bogor

    Installer Furniture Supervisor - Satyamas Indoraya Bogor

    Dicari Installer Furniture Supervisor

    JENJANG PENDIDIKAN
    – Minimal PIKA

    PENGALAMAN
    – Minimal 2 tahun sebagai SPV Installer
    – Minimal 3 Tahun sebagai Tukang installer

    KETERAMPILAN KHUSUS/ SKILL KHUSUS
    – Mengerti Pekerjaan installer (tukang kayu)
    – Dapat melakukan pekerjaan pertukangan
    – Paham alat-alat tukang
    – Dapat membaca gambar

    KARAKTERISTIK KEPRIBADIAN
    – Gesit
    – Cekatan.
    – Supel
    – Jujur
    – Dapat bekerja di bawah tekanan
    CV dapat dikirim ke michaela@liquid.id tq dan ita.purwanti@liquid.id

  • Sales Representative Berufsausbildung International (BAI) Jakarta

    Sales Representative Berufsausbildung International (BAI) Jakarta

    Sales Representative Berufsausbildung International (BAI) Jakarta

    WHO WE ARE

    We are a corporate company in Indonesia that supports the education sector. Our head office is located in the capital city of Indonesia, Jakarta, and our branch office is in Bali, Denpasar. We also have to headquarter offices in Germany and India. Founded in 2017, Berufsausbildung International (BAI) has become one of the most recognized and respected companies that provide prospects for education abroad, particularly in Germany, Switzerland, and Austria.

    Job Requirements

    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication skill
    • Ability to multi-task, prioritize and manage time effectively
    • Patience when handling tough cases
    • Having experience with Customer Service or a similar CS role is a plus

    Job Responsibilities

    • Membantu calon peserta untuk mengerti secara detail mengenai program pelatihan kerja, pendidikan, dan kerja penuh waktu di Jerman dan Austria
    • Mendaftarkan calon peserta untuk ikut serta mengikuti program ke Jerman dan Austria
    • Memberikan opini yang personal mengenai masa depan calon peserta di Jerman dan Austria
    • Mampu memberikan dukungan terhadap peserta yang sedang mengikuti persiapan program
    • Melakukan penjualan produk sesuai kebutuhan konsumen

    Apply now and be part of our ever growing team!

    Send your CV to our email:

    vitom@bai-edu.com

    humancapital@bai-edu.com

  • Senior Contracting Manager – MG Group Bali

    Senior Contracting Manager – MG Group Bali

    Senior Contracting Manager - MG Group Bali

    We are on the lookout for a SENIOR CONTRACTING MANAGER at the biggest B2B hospitality marketplace in South East Asia :

    In this role, you will responsible for:

    • The key point of contact for accommodation suppliers.
    • Negotiate the best contracting conditions with suppliers and contract renewals.
    • Acquiring new portfolio
    • Negotiating campaigns and improving allotment availability
    • Monitoring the differentiated product reaches the maximum results.
    • Ensuring hotel content are up to date
    • Analyze and identify trends and opportunity
    • Conduct monthly reviews with accommodation suppliers.
    • Review rates comparison

    Requirements:

    1. Locally based in Bali
    2. Ability to travel and work independently as well as within a team.
    3. Having at least 2 years of experience in a similar position as a wholesaler or online travel agent will be an advantage.
    4. Well organized, able to work in a fast-paced environment while managing multiple projects & tight deadlines.
    5. Strong negotiation, analytical, strategic & creative problem-solving skills.
    6. Excellent communication & interpersonal skills.
    7. Good computer applications skills (Google Suite, Microsoft Excel).
    8. Excellent general cultural knowledge

    Please submit your application to christin.panjaitan@mgholidaygroup.com

    Note: Deadline submission date: 10/08/2022

  • Chief Concierge – JW Marriott Hotel Jakarta

    Chief Concierge – JW Marriott Hotel Jakarta

    Hotel Marriot Logo

    Job Description

    Job Number 22125912
    Job Category Rooms & Guest Services Operations
    Location JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Management

    JOB SUMMARY

    Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable, and personal stay.

    CANDIDATE PROFILE

    Education and Experience

    • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required

    CORE WORK ACTIVITIES

    Maintaining Concierge Goals

    • Coordinates day-to-day operations, ensuring the quality, and standards and meeting the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish work.

    • Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.

    • Understands the impact of the department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

    • Supports the establishment of an effective database to be used by all team members for restaurants and local attractions.

    • Establishes relationships with local attractions, restaurants, and other businesses to enhance guests’ experiences.

    • Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, babysitting, repairs, shopping).

    • Maintains awareness of cultural differences needed to meet guests’ specific needs and requirements.

    • Provides check-in and check-out services and handles reservations when needed.

    • Maintains knowledge of rooms and their locations, services, and facilities of the hotel.

    • Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

    • Responds to emergency situations using appropriate procedures.

    • Maintains awareness of daily operations and events at the hotel.

    • Maintains knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

    • Provides warm welcome and anticipation of guest needs throughout their stay.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serving as a role model to demonstrate appropriate behaviors.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    • Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

    Ensuring Exceptional Customer Service

    • Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Responds to and handles guest problems and complaints.

    • Sets a positive example for guest relations.

    • Interacts with customers to obtain feedback on the quality of products, service levels, and overall satisfaction.

    • Supports employees’ understanding of customer service expectations and parameters.

    • Interacts with guests to obtain feedback on product quality and service levels.

    Additional Responsibilities

    • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluates results to choose the best solution and solve problems.

    • Informs and/or updates the executives and peers on relevant information in a timely manner.

    • Participates in departmental meetings and continually communicates a clear and consistent message regarding the front-of-house goals to produce desired results.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott International’s portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that.

    Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

  • Cost Control / General Cashier – Aloft Jakarta Wahid Hasyim

    Job Description

    Job Number 22124076
    Job Category Finance & Accounting
    Location Aloft Jakarta Wahid Hasyim, Jalan K H Wahid Hasyim No 92 Jakarta Pusat, Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Indonesia VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Non-Management

    POSITION SUMMARY

    • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
    • Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures.
    • Record, store, access, and/or analyze computerized financial information.
    • Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
    • Complete period-end closing procedures and reports as specified.
    • Audit cashier banks periodically according to SOPs.
    • Maintain, distribute, and record petty cash, cashier banks, and contracts.
    • The document, maintain, communicate, and act upon all Cash Variances according to SOPs.
    • Act as liaison between property and armored car service or primary banking institution.
    • Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.
    • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
    • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks.
    • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    • Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    At Aloft Hotels we’re wired for next-generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward.

    Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru.

    We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

  • Sales Mice – Bukit Darmo Property Tbk, PT

    Sales Mice - Bukit Darmo Property Tbk, PT

    Secara proaktif mencari bisnis baru, ruang konferensi dan acara serta outlet F&B dari korporasi & MICE dengan mengembangkan peluang bisnis baru untuk Banquet, Pemerintahan dan MICE, menindaklanjuti semua prospek penjualan, mengidentifikasi peluang, dan melakukan presentasi.

    Bertanggung jawab untuk menganalisis tren pasar Banquet, Pemerintah dan MICE serta aktivitas pesaing untuk membuat dan secara proaktif mengelola strategi penjualan yang menjadikan hotel sebagai pemimpin di pasar melalui pengembangan bisnis berulang dan masa depan serta untuk membantu mencapai target pendapatan.

    Responsibilities

    Secara khusus, Anda akan bertanggung jawab untuk melakukan tugas-tugas berikut dengan standar tertinggi :

    • Sebagai Sales – Banquet, Government & MICE, Anda akan menganalisis tren pasar lokal dan aktivitas pesaing untuk merekomendasikan strategi yang menjadikan perusahaan sebagai pemimpin di pasar.
    • Analisis Tren Banquet, pasar pemerintah dan MICE dan aktivitas pesaing untuk mengidentifikasi prospek bisnis
    • Menyiapkan kontrak perusahaan sesuai dengan kondisi bisnis dan harga saat ini
    • Bekerja dalam strategi bisnis saat ini dan mengenali peluang potensial
    • Bekerja sama dengan departemen lain untuk menciptakan pengalaman Tamu yang luar biasa dan membangun program penjualan yang kuat dan komprehensif
    • Menghasilkan laporan yang akurat dan tepat waktu
    • Jawab pertanyaan pelanggan dengan cepat dan profesional

    Skills

    Untuk berhasil mengisi peran ini, memiliki sikap, perilaku, keterampilan, dan nilai-nilai yang mengikuti :

    • Sikap positif dan keterampilan komunikasi yang baik
    • Komitmen untuk memberikan layanan pelanggan tingkat tinggi
    • Fleksibilitas untuk menanggapi berbagai situasi kerja yang berbeda
    • Mampu bekerja dibawah tekanan dan inisiatif sendiri own
    • Pengalaman dalam peran Sales, Banquet, Government & MICE dengan rekam jejak yang terbukti untuk menutup penjualan
    • Pengetahuan tentang pasar Banquet, Pemerintah & MICE
    • Pengetahuan tentang hospitality
    • Semangat untuk penjualan dan untuk mencapai target dan tujuan
    • Kualifikasi tingkat gelar di bidang yang relevan

    email cv : hrd.bukitdarmo@gmail.com

  • Hotel Ecommerce Support – eCommerceLoka Bali

    Hotel Ecommerce Support - eCommerceLoka Bali

    Ecommerceloka is a Hotel e-commerce consulting services for hotel property owners to reach the highest online level, e-commerce strategy and market analysis act as online hotel management. We are based in beautiful island Bali Indonesia with passion for Tourism and Travel Industry through technology to deliver the highest services for hoteliers.

    We are looking for a talented Young & Dynamic ecommerce support team member to join our team with qualifications:

    -Positive attitude.

    -Great attention to details

    -Good English

    -Experience in ecommerce / reservation hotel or villas

    -Able to handle multi properties

    -Good knowledge Extranet OTA’s, Hotel system ( Channel Manager, Booking Engine, PMS )

    -Effectively manage extranet and collaborate with other team members.

    Send your application to our email at careers@ecommerceloka.com or visit our website www.ecommerceloka.com to tell us about you why you fit with this opportunity and your expected salary

  • Kitchen Supervisor Resto Concept Ismaya Jakarta

    Kitchen Supervisor Resto Concept Ismaya Jakarta

    Deskripsi Pekerjaan:

    • Mengalokasikan pekerjaan
    • Memeriksa mis-en-place / Persiapan kualitas dan kuantitas
    • Kontrol pemborosan
    • Pertahankan kualitas
    • Menjaga disiplin dan dandanan staf
    • Menjaga Kebersihan dan Sanitasi
    • Kontrol porsi
    • Penyimpanan bahan makanan
    • Pemeriksaan kualitas bahan baku
    • Pembagian tugas kepada Pemimpin juru masak
    • Kontrol atas produksi dan pemborosan.
    • Mengikuti HACCP

    Kualifikasi:

    • Pengalaman minimal 2 tahun di posisi yang sama
    • Pengetahuan dan kemampuan menjalankan karyawan bagian dan dapur
    • Sikap positif dan siap bekerja keras
    • Kemampuan untuk bekerja tanpa pengawasan ketat
    • Mampu menghasilkan makanan dengan kualitas dan kuantitas yang baik di semua bagian
    • Keterampilan manajemen tim
    • Perhatian terhadap detail
    • Tingkat COGS yang baik
  • Assistant Kitchen Manager Resto Concept Ismaya Jakarta

    Assistant Kitchen Manager
    Deskripsi Pekerjaan:
    • Membantu Kitchen Manager menjalankan kegiatan di seluruh Operational Kitchen dan melakukan supervisi terhadap Staff
    • Memberikan training kepada seluruh Staff di Kitchen
    • Bertanggungjawab untuk kebersihan dan sanitasi di area Kitchen dan seluruh staff
    JOB REQUIREMENTS
    • Maksimum Usia 35 tahun
    • Memiliki latar belakang pendidikan hospitality dan pengalaman minimum 2 tahun sebagai sous chef dari Indonesian, Western and or Japanese Food.
    • Memiliki kepemimpinan dan komunikasi yang baik
    • Memiliki passion dan kreativitas yang tinggi dalam memasak dan memahami cara perhitungan cost
    • Menyiapkan dan menghasilkan makanan berkualitas menggunakan resep dan porsi yang telah ditentukan oleh perusahaan
  • Guest Relation Supervisor Ismaya Group Jakarta

    Guest Relation Supervisor Ismaya Group Jakarta

    Deskripsi Pekerjaan:

    • Memastikan klien disambut dengan benar pada saat kedatangan mereka
    • Memeriksa pemesanan klien di Chope dan pastikan meja sudah diatur sebelum kedatangan klien
    • Mengelola meja depan dengan menerima panggilan masuk, menyapa, dan melayani pelanggan
    • Menginformasikan tamu tentang ketersediaan meja dan mengarahkan mereka ke meja
    • Menyimpan catatan tamu yang mengunjungi restoran
    • Membantu pelanggan dengan jawaban atas pertanyaan, dan menawarkan solusi untuk masalah dalam kapasitas mereka
    • Berkolaborasi dengan staf restoran lain dan manajemen untuk memastikan bahwa keluhan pelanggan ditangani dengan benar dan tepat waktu
    • Memastikan klien melakukan pembayaran untuk layanan sebelum mereka keluar dari restoran
    • Menyimpan catatan yang jelas tentang uang muka yang diterima dan buat catatan rinci tentang pembayaran saldo
    • mengisi laporan pembelanjaan pelanggan setiap malam dengan detail untuk mengenali perilaku pelanggan dalam pembelanjaan dan preferensi
    • Memeriksa email Hubungan Tamu dan tanggapi sesuai dengan itu; menarik perhatian manajemen ke surat-surat tertentu bila perlu
    • Memastikan semua ledakan siaran dan obrolan pribadi disampaikan dengan benar kepada para tamu
    • Berkomunikasi dengan staf lain, seperti menginformasikan detail pemesanan, kebutuhan, dan keluhan klien.
    • Berinteraksi dengan pelanggan

    Kualifikasi:

    • Minimum Gelar Diploma dari akademi. Dengan usia Maksimal 30 tahun
    • Pengalaman minimal 1 tahun di bidang administrasi, kesekretariatan, dan operasional kantor
    • Keterampilan komunikasi yang sangat baik dalam Bahasa Inggris & Bahasa Indonesia
    • Pengetahuan yang baik tentang Microsoft Outlook, Word, Excel, Power Point
    • Percaya diri, memiliki jiwa kepemimpinan, detail, dapat diandalkan, dan pekerja keras
    • Harus memiliki pengalaman di industri perhotelan